PARTS MAY BE RETURNED for valid reasons within 30 days All returns must have the original invoice or a copy of the original invoice showing the part/parts being returned. You must also include your contact information and an explanation for the return. Parts must be returned prepaid; C.O.D. shipments will not be accepted! Parts returned after 30 days or parts returned in soiled cartons/bags will be subject to a 10% restocking fee. Electronic parts may NOT be returned for a refund. If you feel that you have a defective electronic part, please contact us at firstname.lastname@example.org.